Return, Cancellation, and Refund Policy

1. Return Eligibility

• If any delivered product falls under damaged product, wrong product, mismatched size for apparels, part missing, or similar issues, it is eligible for return and replacement.
• The return policy may vary from company to company. Please check the specific product’s return policy at the time of purchase.

2. Cancellation Policy

• Customers can cancel their order at any time before delivery.
• If you cancel an order after shipping and before delivery, you may be charged a cancellation fee.
• Some products that are custom-ordered may not be cancellable.
• Cancellation-related information will be displayed at the time of checkout.
• You will also receive cancellation details at the product level.

3. Return Procedure

• If you receive a defective, damaged, missing, or wrong product, you can return it by following a simple process. The return policy is applicable for 21 days from the receiving date.
• First, go to the page from where you placed the order and click on the return option.
• Mention the reason for the return of your order in the required field. To justify your reason, you need to upload an image of the received product.
• Based on your requirement, choose between the exchange and refund options.
• Click on the submit option to submit your return request.
• Once the returned item is verified, your refund amount will be processed and credited within 3-4 days to the original source of payment.
• Once your return request is approved, our delivery person will reach out to you and pick up the item.

You can contact our customer support team for any queries related to the return or cancellation process.